Website Disclosure Information
Vella Wealth Pty Ltd trading as Vella Wealth
ABN 45 674 155 705
123 Margaret Street, Toowoomba City, QLD, 4350
Phone: 07 4632 1976
Email: robbie@vellawealth.com.au
Web: www.vellawealth.com.au
Website Disclosure Information
Last updated 5 February 2026
Important
Before we provide you with financial advice, you should read this Website Disclosure Information (WDI) It contains the following important information to help you decide whether to use our services:
• Who we are;
• Advice we provide;
• How we are paid;
• Who to contact if you have a complaint.
Lack of Independence Disclosure
Advice Evolution is owned by advisers and has an open approved products list, however, as we continue to be paid commissions for life insurance products and receive fees based on the asset value of some investments, we must disclose this lack of independence.
About our Practice
Vella Wealth is a privately owned company that provides high quality personal financial advice.
The client is at the heart of everything we do. We do not have alignment to any product providers or banks and always recommend what we believe to be in your best interest.
Contact Details:
Address: 123 Margaret Street, Toowoomba City, QLD, 4350
Phone: 07 4632 1976
Email: robbie@vellawealth.com.au
Web: www.vellawealth.com.au
About our Team
We have a dedicated team of advisers and support staff to help deliver quality financial planning services to you.
Choosing the right adviser can make all the difference in your financial journey. Our team brings together deep expertise, a client first philosophy, and a commitment to helping you make confident, informed decisions.
To learn more about each adviser’s background, qualifications, and areas of specialty, explore our adviser profiles:
The adviser profile provides information about your adviser - their contact details, qualifications, experience and any memberships they may hold. It also outlines the strategies and products your adviser can provide advice on and fees charged.
Why you should choose Vella Wealth.
We aim to provide personalised and responsible advice suited to your objectives and believe that sound advice and planning is the key to improving your financial position.
We undertake continuous professional development and undertake training programs so we are up to date with legislative changes to superannuation, investment, and social security and tax environments.
We have access to technical, risk and investment research professionals who provide us with additional analysis on strategies and products that become available as a result of these changes.
Our financial advisers will help you determine your goals and weigh up different investment strategies to achieve them.
Most importantly, we turn your thoughts into action. There are no secret formulas to achieving financial security. We work with you to get the basics right and ensure you have a plan to achieve your goals over time.
Approved Products
Advice Evolution Pty Ltd maintains a broad approved list, containing investment and insurance products that have been researched by a number of external research houses as well as our in-house research team.
A copy of the approved list for investment and insurance can be supplied to you upon request. Please refer to your adviser’s profile for a list of strategies and products they can recommend.
Transaction Services
If you do not require advice from us, but you would like us to help you complete a particular transaction, we can also arrange for you to apply to the types of products referred to in your adviser’s profile. In these cases, we can take your instructions and arrange for the transaction to be completed without providing you with personal advice.
It is important to understand that in these circumstances, we will generally ask you to confirm your instructions in writing and to sign a letter that acknowledges you have declined our offer of advice as well as understand the risks of a transaction service. You will be provided with a copy of the letter for your own records.
You can also contact us directly with any instructions relating to your existing financial products. We will accept instructions from our existing clients via telephone, mail or email.
Documents you may Receive
Our advice will be provided to you in a financial plan, known as a Statement of Advice (SOA). The financial plan contains a summary of your goals and the strategies and financial products we will recommend to achieve your goals. It also provides you with detailed information about the fees, costs and other benefits we will receive as a result of the advice we have provided.
We will keep a record of any further advice we provide you for seven years. You may request a copy by contacting our office.
If we recommend or arrange a financial product for you, we will make available a product disclosure statement (PDS) or investor directed portfolio service (IDPS) guide where relevant. These documents contain the key features of the recommended product, such as its benefits, and risks as well as the costs you will pay the product provider to professionally manage your investment or insurance.
You may also receive an Ongoing or Annual Agreement which will outline how we monitor your strategy and portfolio, and make sure that they are the best available to achieve your goals.
You should read any warnings contained in your financial plan, the PDS or IDPS guides carefully before making any decision relating to a financial strategy or product.
You can contact your adviser directly with any questions relating to your financial products.
Our Financial Planning Process
Everyone has different circumstances, needs, and goals. We treat every client as an individual, but follow a defined financial planning process, to make sure you know what to expect from us.
Identifying where you want to be.
We help you identify your financial and lifestyle goals and explain the services we offer to help you achieve them. The type of advice you need could depend on your life stage, the amount of money you want to invest, and the complexity of your affairs. We will help you to identify the range of issues that need to be addressed to meet your goals. You can then decide whether you want our advice to meet a single need or a broad range of issues.
Considering Opportunities and Risks
Good personal advice starts with having an understanding of your current situation. We take a close look at your current financial situation – assets, debts, income, expenses and insurance, and explore the options you could use to reach your goals.
Bridging the Gap
Based on the research we have conducted, we will recommend a strategy to bridge the gap between where you are now and where you want to be.
Bringing your plan to life.
We work closely with you to implement your financial plan. We help you to complete any necessary paperwork and are available to attend meetings with your accountant, solicitor, and general insurer so that your strategy is implemented efficiently.
Our Financial Planning Process (continued)
Staying on track with regular annual or ongoing advice.
Time goes on and circumstances and needs change. The final step in our advice process ensures your financial plan remains on track, by providing you with regular annual or ongoing advice. We design an ongoing or annual service program to ensure your plan remains up to date as your life changes.
Fees
The fees charged for our advice and services may be based on a combination of:
• A set dollar amount; or
• A percentage-based fee.
Our agreed advice and service fees may include charges for:
• Consultation Fee - You may be charged a fee for a consultation if applicable.
• Initial Advice and Implementation – Fees for a statement of advice (SOA) and the implementation of the advice typically start at $3,300 and can go up to $6,600 for complex advice including Self-Managed Super Funds. From time to time the cost can be reduced for scoped advice or advice offered on a pro-bono basis.
• Ongoing advice – Vella Wealth offers clients an ongoing or annual advice agreement. This fee covers the cost of keeping your strategy and investments up-to-date, access to your adviser, and administrative support to implement the advice given. This is usually charged as a percentage of the funds under management. Typically, the fee can range from 0.77% - 1.25% of the funds being managed. In certain circumstances a fixed dollar fee can be agreed upon if appropriate.
Your advice fees will be calculated at the time we provide you with personal advice. Your SOA will outline the advice fees and any commission inclusive of GST.
Life Insurance Payments
Advice Evolution Pty Ltd will receive commission directly from the product provider and this is based on a percentage of the insurance premium paid. Commissions are deducted from the premium by the product provider so are not paid directly by you.
• Initial commission – One off commission that is paid at the inception of insurance policy by the product issuer. This can be up to 66% of initial premium paid.
• Ongoing commission – This is a part of the product provider’s ongoing charges and is paid by the product issuer every year that the insurance policy is retained. For an insurance policy this can be up to 22% of the annual premium paid.
Payment Method and Frequency
We offer you the following payment terms:
• Bpay, direct debit (credit card or savings), cheque
• Deduction from your investment
• Ongoing advice fees may be deducted as an annual instalment or in monthly or quarterly instalments.
• Annual or ongoing advice fees may increase each year in line with the Consumer Price Index (CPI) or by a fixed amount or percentage each year. The specific amount will be agreed to by you and outlined in our ongoing advice agreement.
Please refer to the adviser profile for detailed information on the type of fees charged.
About Advice Evolution Pty Ltd
Advice Evolution Pty Ltd Limited ABN 66 137 858 023
Australian Financial Services Licensee 342880
Suite 302, 20 Bungan Street, MONA VALE NSW 2103
http://www.adviceevolution.com.au/
Advice Evolution Pty Ltd has approved the distribution of this WDI
Relationships and Associations
Advice Evolution, its advisers, or any related bodies do not have any relationships or associations with any product issuer that could be expected to influence the provision of financial services.
Privacy and Disclosure
We are required pursuant to the Corporations Act and certain regulations issued by the Australian Securities and Investments Commission to collect information about you for the purpose of providing you with the following services:
• Preparation of your Statement of Advice
• The provision of financial planning and risk insurance advice to you
• Making financial product recommendations
• Reviewing your investments and insurances
• Other activities as directed by you
You have the right to withhold personal information, but this may compromise the effectiveness and the appropriateness of the advice you receive.
We will from time to time disclose information about you to other professionals, insurance providers, superannuation trustees and product issuers in connection with the purposes detailed above.
In the event we consider it necessary to use or disclose information about you for purposes other than those detailed above or related purposes, we will seek your consent.
We are also required, pursuant to the Anti-Money Laundering and Counter-Terrorism Financing Act (AML/CTF) 2006 and its corresponding rules and regulations, to implement certain client identification processes. We may be required to obtain information about you at the time of providing financial services to you and from time to time in order to meet our legal obligations. We have certain reporting obligations pursuant to the AML/CTF Act, and information obtained from or about you may be provided to external third parties and regulators in accordance with the requirements imposed on us.
Your adviser will maintain a record of your personal profile including details of your objectives, financial situation and needs. They also maintain records of any recommendations made to you.
Should you wish to examine your file just ask your adviser and they will make all necessary arrangements to provide you with relevant information.
Professional Indemnity Insurance
Professional indemnity insurance is maintained by Advice Evolution Pty Ltd and your adviser to cover advice, actions and recommendations which have been authorised by Advice Evolution Pty Ltd and provided by your adviser. The insurance satisfies the requirements imposed by the Corporations Act 2001 and financial services regulations.
What should you do if you have a complaint?
If you have any complaints about the services provided to you, you should take the following steps:
• Contact your financial adviser and tell them about your complaint.
• If your complaint is not satisfactorily resolved within three days, please contact Advice Evolution Pty Ltd on 0426 228 737, email us at admin@adviceevolution.com.au.
Advice Evolution Pty Ltd will acknowledge your complaint and will try to resolve your complaint as quickly and fairly as possible.
We will conduct a thorough investigation of your situation and the issues that you raise, and we will provide you with a formal written response within a 30-day period.
If your complaint has not been resolved satisfactorily, you may lodge a complaint with the Australian Financial Complaints Authority (AFCA):
Website: www.afca.org.au
Email: info@afca.org.au
Phone:1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority
GPO Box 3, Melbourne VIC 3001
Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.
